Did you know that “patient advocate” is an official job title at many hospitals? If you have a family member receiving inpatient care, a professional advocate can help you communicate with medical-center and insurance representatives. Advocates are trained to: Many…
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Net Inclusion 2025
The National Digital Inclusion Alliance (NDIA) held their annual Net Inclusion conference May 20–22, at the Gila River reservation in Phoenix, Arizona. BridgingApps delegates were Amy Fuchs, Program Manager; Alejandra “Ale” Gonzalez, Digital Navigator; and Tara Rocha, Digital Learning Specialist.…
Social Security in the Digital Age
Earlier this month, the U.S. Social Security Administration (SSA) announced—and then withdrew—a plan to drastically cut telephone-based services. Political issues aside, the agency’s phone lines are already understaffed: on-hold times range from a boring 21 minutes to an excruciating three…
Partnership Success Stories: Never Too Late to Learn
Among ESGH’s senior-adult programs is BridgingApps’ Did You Know–On the Go series, which brings hands-on technology training to local community centers. Today, two of our team members share their experiences with On the Go. (Thanks also to the Consumer Technology…
Safety Highlight: Assistive Technology for Wandering and Elopement
In honor of Autism Acceptance Month, today’s post shares tips for keeping track of family members with wandering tendencies. It’s a parent’s worst nightmare: a child wanders off and disappears. The nightmare gets even worse if: All the above are…
Getting a New Device
Some people love trying out new digital devices. Others see only a nightmare plunge into alien territory. But whether approached eagerly or reluctantly, new technology is a fact of life, and few people can ignore it forever. If you tend…
How to Find Digital Support
What actions would you take if your computer froze, your smartphone bookmarks disappeared, you couldn’t find the right document, or an online account refused your login? If you already know what to do, most technical issues can be resolved in…
Expanding Digital Access: Making New Contacts, Looking Ahead
Did you know that in the digital age, one in five U.S. households still lack adequate broadband service? And in the age of accessibility, many digital resources still lack accommodations for users with disabilities. Much of the solution lies in…
Building Connected Communities | Digital Inclusion for Mental Health
If you’ve followed our blog for long, you’re familiar with “Digital Navigator” topics—and you know that a Digital Navigator promotes digital equity by helping clients get device access, household wireless services, and personalized training. This improves opportunities for: “Digital Navigators…
BridgingApps in Fort Bend County
Today’s article is compiled from interviews with Tara Rocha, Digital Learning Specialist at BridgingApps. Here’s what she says about working with digital-skills learners in Fort Bend. Generous grants from The George Foundation and United Way of Greater Houston Fort Bend…










