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What Do Digital Navigators Do All Week? A Firsthand Account

This week—October 7–11—is Digital Inclusion Week, powered by the National Digital Inclusion Alliance. It’s a week for celebrating the advantages of digital access; advocating universal accessibility; and recognizing those who work to ensure access for all. Among these workers are Digital…
Malissa in AT lab with a device in each hand, and a monitor screen full of color and icons

Client Success Story: Learning Fast in the World of Digital Literacy

BridgingApps’ latest Client Success Story, told by Alejandra “Ale” Gonzalez, Digital Navigator. This story began when Malissa Dean, a visually impaired young-adult client, came to the BridgingApps open lab. Her goal was (and is) to become YouTube famous, and she…
parents with adult teen daughter looking at laptop screen together

Where Is the ACP Going? What to Do, How to Prepare

Affordable Connectivity Program (ACP) participants are facing an uncertain future with the possible end of ACP funding. The Federal Communications Commission (FCC) will stop accepting new applications after February 7, and BridgingApps has already paused Digital Navigator assistance filling out…

How Digitally Literate Are You? Desktop Computers, Laptops, and Online Access

Even if you’ve used a smartphone for years, there are “digital literacy” differences between personal devices, laptop computers, and desktop computers. The World of Desktops and Laptops While few deny the advantages of carrying internet access in your pocket (or…