Digital House Calls: A Step-by-Step Guide for Telemedicine Visits is a course for seniors and caregivers of persons with disabilities. It is a how-to training designed to increase access to virtual health platforms and to prepare the learner to maximize their telemedicine experiences. This is a self paced course with repeatable lessons. Content includes lessons on technology set-up, medical and health readiness, privacy and security, troubleshooting basics, setting up the space for a virtual health visit, utilizing a patient health portal and more. Each lesson includes direct links to further and more detailed video tutorials aligned with the content to support each learner’s individual situation and needs.
Course Content
Lesson One: Preparing BEFORE a Telemedicine Appointment
Welcome
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Readiness Plan
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Overview
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Getting Tech Ready
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Your Individual Needs: Options to Maximize a Virtual Visit
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Setting Up Your Space
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Personal Readiness
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Health and Medical Readiness
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Summary
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Lesson Two: Appointment Time- Your Virtual Health Visit Action Plan
Lesson Two Overview
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Appointment Day: Your Action Plan
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“Arriving” to Your Telemedicine Appointment
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Addressing Privacy and Security of Virtual Visits
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Troubleshooting
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Visit Summary: Verify Treatment and Action Plan
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Lesson Two Summary
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Lesson Three: After a Virtual Health Visit- Wrapping it Up
Lesson Three Overview
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Easing the Prescription Filling Process
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Follow Up Care and Referrals
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Organizing and Managing Medical Paperwork
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